Shipping & Returns

Shipping times depend on the delivery method selected at checkout, as well as the delivery address.

Please allow extra time for deliveries to arrive. Though Good Soil is a small business operation, we will always strive to provide you with fast and efficient shipping. Most orders arrive within two weeks of the original purchase date.

Requests for a return or exchange must be placed via email (info@livegoodsoil.com) no later than 10 days after receiving an order. Return or exchange requests should include the reason for returning the item, as well as photographic proof of damage or defect. Items that show signs of wear will not be accepted for a return or exchange.

For any other questions or concerns, please contact the Good Soil team via our contact form. A representative will respond to any inquiries or comments. We are here to listen, help, and provide the best experience possible.